Frequently Asked Questions

Here are some Frequently Asked Questions that may be on your mind:

How quickly can you buy my house?

The short answer is, much more quickly than through traditional means, like running For Sale By Owner ads and hoping to find the right buyer on your own. In most cases, assuming you're "realistic", you'll receive an offer in a matter of hours and sell in a matter of days -- or more importantly -- sell on the date of your choice.

Can you help me stop foreclosure?

Possibly. Our network of buyers are good at what they do and if there is a way for your local network member to buy your house before the foreclosure sale, you can avoid foreclosure. Typically the most effective way to stop foreclosure and/or a short sale is to sell your house quickly. Here at iBuyHouses.com, our network members close quickly and in some cases, extremely quickly, to help the seller (you) avoid foreclosure.

How does iBuyHouses.com differ from typical For Sale By Owner?

Typically when a homeowner decides to avoid the cost of listing with a Real Estate Agent, they will do what's called "For Sale By Owner" or "Sell By Owner". This involves advertising the property in the local newspaper and/or on line, taking calls from potential buyers, many of whom are not qualified to buy, then letting them tour your house, and invade your privacy. It can be a troubling process. When you sell to an iBuyHouses.com network member, you avoid all of that. With iBuyHouses.com you'll get a quick home sale, without hassle or fees.

What if my house is under water?

If you owe more on your house than it's worth, typically referred to as "Under Water", you local iBuyHouses.com network member may be able to buy your house on a Short Sale. Many banks will take less than what is owed, if there is a credible buyer ready to close. This is where we come in. We buy houses from people who are under water all the time.

How do I sell my house online?

There are lots of ways to "sell by owner" online. eBay is one resource and there are several others. The easiest of them all is to submit your information on the form right here and let your local iBuyHouses.com network member make you a hassle free offer. Remember, with iBuyHouses.com, there is never a fee. Be sure to use our "savings calculator" to see how much you can save buy using our service. - See more at: http://www.ibuyhouses.com/faq#sthash.gfqqX5xU.dpuf

What if I need time before we close the transaction? Do I have to close quickly?

Plan to sell your house on the date of your choice. If that's in a matter of days, no problem, if you need time for any reason, take all you want. Remember with our Network Members, it's always, and only, win-win.

What if my house needs repairs, do I need to do them?

Not if you don't want to. Our Network Members are accustomed to buying properties in as-is condition, and so you don't need to do any repairs. Remember, that what our Network Members do is make the selling process as simple, and painless as possible for you. That's one of the biggest advantages to dealing with us.

Is there a Network Member local to my property?

It is very likely that there is, depending on where you live. Either way, there is one that's close enough. Keep in mind, that in some cases, Network Members buy properties that are not local to them. So the Member that buys your property may be right in your town, and in other cases, they might be in the next county or even the next state. What matters is that you've got a buyer that knows what they're doing and will facilitate an easy transaction that is win-win.

Will the transaction be closed by a professional?

Yes. When you sell your house, the closing will always be handled and insured by a competent, professional Title Company or Real Estate Attorney. The Network Member you work with will likely recommend one that is known to him or her as being excellent. Of course you're always free to choose your own, or use one that you're already familiar with.

What about the paperwork? Will everything be in writing?

Yes, everything is in writing and it's simple. There will be an agreement between you and the Network Member who buys your property that goes to the Title Company or Attorney who closes the transaction. That closing agent is your advocate and will see to it that everything is done, "by the book".

When will I get my money?

All funds are distributed by the closing professional at the time of closing. In the case where the seller agrees to take payments from the buyer, those payments are made as agreed. Everything is in writing.

How long has www.iBuyHouses.com been in business?

Since the mid 90's. In fact, as we understand it, www.iBuyHouses.com is the 2nd oldest, real estate related, registered domain in existence.

How many Network Members are there in the www.iBuyHouses.com Network?

There are a lot. They're all over the USA, Canada and the UK, and more are joining on every day. They are all serious buyers, and so the more there are, the more likely you are to sell your property in a matter of days.

Do the Network Members work for www.iBuyHouses.com?

No. They are completely independent and www.iBuyHouses.com is a matching service that they subscribe to. They are looking for you and we help them find and help you.

When I sell my house, is www.iBuyHouses.com the buyer?

No. The Network Member is the buyer and they are completely independent of www.iBuyHouses.com.

Are some of your Network Members Real Estate Agents?

Yes, some are. They too are looking to buy properties.

Is the information I submit at www.iBuyHouses.com kept private?

Absolutely yes! We only make the info available to our Network Members.

How do I contact my local Network Member?

If there is interest in your property, a local Network Member will contact you without delay. Remember, the more completely you fill out the form and the more realistic you are about your property, the better.

I live in a mobile home. Can I still submit a form?

Yes. Our Network Members purchase mobile homes too. In fact, they purchase Single Family, Multi Family, Condo, Mobile and Townhomes. Commercial properties too.

My local Network Member has not contacted me yet. What now?

Generally when there is no contact made, it's because the form was not filled out completely or the seller is unrealistic about what they want for their house. You can always submit the form again with more complete info and/or a new asking price at iBuyHouses.com?

I entered the wrong property information on the form. How do I update it?

Simply submit the form again.

I need to sell my home AND buy another one. Can you help?

We are here to help you get your house sold quickly and easily. It's what we do best. As far as you buying another house, we suggest you contact a local Real Estate Agent.

Do your Network Members buy mobile homes?

Our network members buy all sorts of properties including mobile homes. All that's required is that the deal make sense and is a win-win for both you and your local network member.

What if I don't know all of the information about my house in the form?

Fill it out as completely as you can and when a Network Member contacts you, he or she may need more info and can help you get it.

© Copyright 2020 iBuyHouses.com, All Rights Reserved.
www.ibuyhouses.com
8805 State Route 415, Campbell, NY 14821
Phone: (607) 527-6097   Email: info@ibuyhouses.com

Terms of Service

The use of and access to the information on this site is subject to the terms and conditions set out in the Agreement to use this website. Please review these Legal Terms and Conditions prior to proceeding further.

Copyright

Copyright © 2020 IBuyHouses.com All Rights Reserved. The text, images, graphics, sound files, animation files, video files and their arrangement on the IBuyHouses.com site are all subject to Copyright and other intellectual property protection. These objects may not be copied for commercial use or distribution, nor may these objects be modified or reposted to other sites. Investor/Network Member contact information may not be copied or used for marketing or solicitation purposes without the express written consent of IBH Web, L.P. Users of this site agree that any revenue gained directly or indirectly from such marketing or solicitation purposes will be turned over to IBuyHouses.com monthly. Some of the IBuyHouses.com site may also contain images that are subject to the copyright rights of their providers.

Trademarks

Unless otherwise indicated, all marks displayed on the IBuyHouses.com site are subject to the trademark rights of IBuyHouses.com, including its corporate logo.

No Warranties or Representations

This information is provided by IBuyHouses.com “as is” and without warranty of any kind, expressed or implied, including (but not limited to) any implied warranties of merchantability, fitness for any particular purpose, or non-infringement. While the information provided is believed to be accurate, it may include errors or inaccuracies. All product descriptions and illustrations of dealer service equipment are provided by the manufacturers of the products. Accordingly, by using this information, you agree that IBuyHouses.com (including its subsidiaries, agents, officers, directors, employees and insurers) are not liable for damages of any kind, including (but not limited to) consequential or special damages resulting from your use or access.

No Licenses

IBuyHouses.com has sought to achieve an innovative and informative Internet site. We hope that you will be as enthusiastic as we are about this creative effort. However, you also need to understand that IBuyHouses.com must protect its intellectual property, including its patents, trademarks and copyrights. Accordingly, please appreciate that no license to IBuyHouses.com’ intellectual property has been granted by this Internet site.

Suggestions And Ideas

Unsolicited suggestions, ideas or other submissions to IBuyHouses.com will be treated as non-confidential and nonproprietary.

Marketing to IBuyHouses.com Investors

Investor/Network Member contact information may not be copied or used for marketing or solicitation purposes without the express written consent of IBH Web, L.P. Furthermore, website forms may not be used to contact investors for commercial, marketing, or sales purposes. Users of this site agree that any revenue gained directly or indirectly from such marketing or solicitation purposes will be turned over to IBuyHouses.com monthly.

Contact Details

If at any time you wish to contact IBuyHouses.com with any question or complaint or to exercise any of the rights set out in this privacy policy statement you may do so by contacting IBuyHouses.com by using our Contact Us page which provides contact information for email, phone and post.

Privacy Policy

Last updated: September 10, 2020

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

When You pay for a product and/or a service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity. Such information may include, without limitation:

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.

You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies: All About Cookies.

We use both session and persistent Cookies for the purposes set out below:

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

We may share your personal information in the following situations:

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to - and maintained on - computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service providers to monitor and analyze the use of our Service.

Advertising

We may use Service providers to show advertisements to You to help support and maintain Our Service.

Email Marketing

We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.

We may use Email Marketing Service Providers to manage and send emails to You.

Payments

We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).

We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

When You use Our Service to pay a product and/or service via bank transfer, We may ask You to provide information to facilitate this transaction and to verify Your identity.

Behavioral Remarketing

The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.

Usage, Performance and Miscellaneous

We may use third-party Service Providers to provide better improvement of our Service.

CCPA Privacy

Your Rights under the CCPA

Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:

Exercising Your CCPA Data Protection Rights

In order to exercise any of Your rights under the CCPA, and if you are a California resident, You can email or call us or visit our "Do Not Sell My Personal Information" section or web page.

The Company will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.

Do Not Sell My Personal Information

We do not sell personal information. However, the Service Providers we partner with (for example, our advertising partners) may use technology on the Service that "sells" personal information as defined by the CCPA law.

If you wish to opt out of the use of your personal information for interest-based advertising purposes and these potential sales as defined under CCPA law, you may do so by following the instructions below.

Please note that any opt out is specific to the browser You use. You may need to opt out on every browser that you use.

Website

You can opt out of receiving ads that are personalized as served by our Service Providers by following our instructions presented on the Service:

The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you change browsers or delete the cookies saved by your browser, you will need to opt out again.

Mobile Devices

Your mobile device may give you the ability to opt out of the use of information about the apps you use in order to serve you ads that are targeted to your interests:

You can also stop the collection of location information from Your mobile device by changing the preferences on your mobile device.

"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our Service does not respond to Do Not Track signals.

However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.

Your California Privacy Rights (California's Shine the Light law)

Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.

If you'd like to request more information under the California Shine the Light law, and if you are a California resident, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code section 22581 allow California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

Security Page Purpose

The information contained within this document aims to provide a glimpse of the security measures our website employs to protect the integrity of our data and the privacy of our website users.

Data Encryption (SSL)

This site has chosen a thawte SSL Certificate to improve Web site security. “This website is secured using a Thawte Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted.”

Throughout iBuyHouses.com we have incorporated Thawte SSL Encryption providing up to 256-bit data encryption into our forms to handle the transfer of any personal data. All forms requesting personal information on this site will display a badge with the Thawte logo so you can be sure the form you are about to submit is secure. You may click on the badge to find out more about our SSL and verify that our certificate is valid.

What is SSL-encryption?

When you access our SSL-encrypted page, your browser validates our SSL-certificate by contacting the source of certification (Thawte Server CA). This way the browser ensures that it is connected to the server you have requested and not to an impostor. After successful validation, your data is ciphered with up to 256-bit-encryption and transmitted.